Thank you for shopping with Fencywear. This Shipping Policy explains how and when your order is processed and delivered. Please review the information below before placing an order.
1. Order Processing Time
Orders are typically processed within 1–3 business days after payment has been successfully confirmed. Processing does not occur on weekends or public holidays.
During periods of high order volume or in the event of unforeseen circumstances, processing times may be extended. If this occurs, we will notify you by email.
2. Shipping Origin and Delivery Area
Fencywear works with international fulfillment partners to process and ship orders. Shipping origins may vary depending on product availability and fulfillment location.
Currently, we only offer shipping to delivery addresses within the United States.
3. Shipping Methods and Estimated Delivery Time
Orders are delivered using established shipping carriers and logistics providers that service U.S. destinations.
- Standard Shipping (Free): Estimated delivery time is approximately 8–15 business days after shipment.
Total delivery time = processing time (1–3 business days) + shipping time (8–15 business days).
Please note that delivery timeframes are estimates only and may vary due to carrier operations, customs processing, weather conditions, or other factors beyond our control.
4. Shipping Rates
We offer free standard shipping on all orders shipped within the United States.
5. Customs, Duties, and Taxes
For most orders, no additional customs duties or import taxes are charged. However, in rare cases, charges may apply depending on local regulations. If applicable, such fees are determined by customs authorities and are the responsibility of the customer.
6. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. Tracking information becomes available once the carrier updates the shipment status.
7. Delayed or Lost Shipments
If your shipment appears significantly delayed or is confirmed as lost, please contact us at support@fencywear.com. We will work with the carrier to investigate the issue and determine an appropriate resolution.
8. Contact Us
If you have any questions regarding shipping, please contact our customer service team:
Email: support@fencywear.com