Contact Customer Support
We’re happy to assist you with your orders or inquiries. Our customer service team is available during business hours to provide support.
Customer Service Hours
Monday – Friday, 9:00 AM – 6:00 PM (China Standard Time, GMT+8)
How to Reach Us
- Email (preferred for order inquiries): support@fencywear.com
Please include your order number and any relevant details to help us assist you efficiently. - Phone (China): +86 139 7325 2517
For international customers, please contact us via email for the fastest response. Phone support is mainly available for customers in China.
Company Address
Fencywear Trading Co., Ltd.
No. 62, Group 5, Huarongdao Village, Shangchewan Town, Jianli City, Hubei Province, China
This address is for business verification only. All customer service inquiries are handled online via email.
Helpful Links
- Shipping information: Shipping Policy
- Returns & refunds: Return & Refund Policy
- Size guidance: Please refer to the size chart on each product page
Your satisfaction is important to us. Please reach out via email if you have any questions about your order or our policies.